Privacy policy

This privacy policy explains how Sealo Exterior Cleaning collects, uses, and protects your personal information when you contact us, visit our website, or use our services. We are committed to respecting your privacy and keeping your data safe and secure.

By using our website or providing your information to us, you agree to this privacy policy.

Who we are

Sealo Exterior Cleaning is an exterior cleaning business based in Uddingston, Glasgow United Kingdom.

Data controller Sealo Exterior Cleaning Uddingston Glasgow United Kingdom. Phone 07734819803. Email - info@sealoexteriorcleaning.co.uk

We may collect and process the following types of personal information when you contact us or use our services.

• Name

• Contact details such as phone number and email address

• Property address and site location details

• Details about the services you request or enquire about

• Information you provide in messages, emails, or contact forms

• Photos or videos you choose to send us of your property

• Technical information about your visit to our website such as IP address, browser type, and pages viewed

How we collect your information

We collect personal information in several ways.

• When you contact us by phone, email, contact form, or social media

• When you request a quote or book a service

• When we visit your property to assess or carry out work

• When you engage with our social media pages or send us direct messages

• Automatically through cookies and similar technology when you use our website

How we use your information

We use your personal information for the following purposes.

• To respond to enquiries and provide quotes

• To schedule and deliver our exterior cleaning services

• To communicate with you about appointments, access, and job progress

• To send invoices, receipts, and service related information

• To improve our services, website, and customer experience

• To keep basic business records for accounting and tax purposes

• To protect our business and prevent fraud or misuse of our services

We may also use non identifying information about how visitors use our website to help us improve the site and our online presence.

Legal basis for using your information

Under data protection law we must have a lawful basis to process your personal information. Depending on the situation, we rely on the following bases.

• Performance of a contract, where processing is necessary to provide a quote or carry out the services you have requested

• Legitimate interests, where we have a genuine business reason to use your information and this is not overridden by your rights

• Legal obligation, where we need to keep records for tax or regulatory purposes

• Consent, where you have clearly agreed to a specific use of your information, for example certain marketing messages

Marketing

We may occasionally contact existing customers with updates, service reminders, or information about related services that may be of genuine interest.

You can ask us to stop sending marketing messages at any time by contacting us using the details in the section Contact Us.

Sharing your information

We do not sell your personal data to anyone.

We may share your information with trusted third parties where necessary, for example.

• Service providers such as website hosting, email services, and IT support

• Accountants or professional advisers for business and tax purposes

• Payment providers where relevant

• Law enforcement bodies or regulators where we are required to do so by law

Where third parties have access to your data, we aim to ensure that they only process it in line with our instructions, keep it secure, and comply with relevant data protection law.

International transfers

Some service providers we use may store or process data outside the United Kingdom or European Economic Area. Where this happens, we aim to ensure that appropriate safeguards are in place so that your personal information remains protected to a similar standard as within the United Kingdom.

How long we keep your information

We keep personal information only for as long as is reasonably necessary for the purposes set out in this policy.

• Enquiry and quote details are usually kept for a reasonable period in case you choose to go ahead at a later date

• Customer and job records are typically kept for the duration of the relationship and for a period afterwards to meet legal and tax requirements

When information is no longer needed, we will delete it or anonymise it so that it can no longer be linked back to you.

Cookies and website tracking

Our website may use cookies and similar technology to improve performance, remember preferences, and understand how visitors use the site. A cookie is a small text file stored on your device.

Types of cookies that may be used include.

• Essential cookies that are needed for the site to function

• Performance or analytics cookies that help us understand visitor numbers and page use

• Functionality cookies that remember your preferences

You can usually control cookies through your browser settings, including blocking them or receiving alerts when sites use them. Please note that restricting cookies may affect how our website works for you.

Photos and before and after images

As part of our work we may take photos of areas we clean. These help us plan the job, record results, and provide a visual record. We may also use some of these images for our website, social media pages, or other marketing to show real examples of our work.

We always take care to avoid showing house numbers, car registration plates, or people where possible. If you prefer us not to use images of your property for marketing, please let us know and we will respect your wishes.

Your rights

Under United Kingdom data protection law you have several rights in relation to your personal information. These include.

• The right to request a copy of the personal data we hold about you

• The right to ask us to correct inaccurate or incomplete information

• The right to ask us to delete your information in certain circumstances

• The right to ask us to restrict how we use your information in certain situations

• The right to object to certain types of processing, including some forms of direct marketing

• The right to request that your data is transferred to another service provider where technically possible

If you would like to exercise any of these rights, please contact us using the details in the section Who we are. We may need to verify your identity before fulfilling your request.

Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. This includes limiting access to your data to those who need it to carry out their role and using appropriate technical and organisational measures.

While we do our best to protect your personal information, no method of transmission or storage can be guaranteed as completely secure.

Third party websites and social media

Our website and social media pages may contain links to other websites or platforms such as Facebook, Instagram, or TikTok. These sites have their own privacy policies and we are not responsible for how they handle your information.

We encourage you to read the privacy information on any external sites you visit.

Children

Our services are aimed at adults who own or manage property. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can delete it where appropriate.

How to complain

If you have any concerns about how we use your personal information, please contact us first using the details in the section Who we are and we will do our best to resolve the issue.

You also have the right to raise a concern with the Information Commissioners Office, the United Kingdom regulator for data protection. Further details are available on the Information Commissioners Office website.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our services, the law, or guidance. Any updates will appear on this page and will apply from the date they are posted.

Last Updated 28/7/2026